I've been going here for a couple years now and have never had anything short of an exceptional service! I've seen Bailey, Danielle, and Jackie for maintenance trims and consultations, and they all have provided exceptional service and recommendations for my lifestyle and hair type. I most recently had a service with Bailey, who was absolutely great at helping me figure out why my hair was falling flat even though it's quite wavy, and they gave me a bunch of tips on how to get my bangs to lay the way I want.
Each time I've scheduled a service they reach out in advance and ask if there's a certain look or reference photos (which is super helpful if you're indecisive like me) and then afterwards they reach out a few days later to make sure it's working with your routine and ask if you need any alterations! I've never been to another salon that does that, previously I've just have to wait until my next appointment to let other salons know what I did or didn't like about my haircut (which leaves me to sort it out with a pair of scissors in the interim). Everyone there is super nice and I feel like they actually care about me and my hair, and are not just pushing product at me. At each service they had me leaving the salon feeling like a supermodel, and totally made my day.